Refund & Cancellation Policy

The Inner Circle is a rolling monthly subscription. You can cancel at any time by emailing hello@elementa.au.

• Cancellations take effect at the end of your current billing month, you keep access (live session, recording, group, Homecoming) until then.
• We don’t offer partial refunds for unused weeks within a paid month.
• Once cancelled, you’re welcome to rejoin at any time.

Homecoming is a digital experience. Because access is granted immediately on purchase, it is non-refundable. If you have any trouble accessing the content, email us and we’ll make it right.

This applies to BlueGreen Sanctuary, Villa Riad, the Slow Life Retreat and any day retreats.

• Your deposit secures your place and is non-refundable in all circumstances.
• Full payment is due 30 days before the retreat start date. Bookings inside that window are paid in full at the time of booking.
• If you can no longer attend, transfers to a future retreat date are considered case-by-case at Elementa’s discretion. Please email us as early as possible, the earlier you tell us, the more we can usually do.
• If Elementa cancels a retreat for any reason, you’ll be offered a full refund or a transfer to another date, your choice.
• Travel, accommodation outside the retreat dates, and travel insurance are your responsibility. We strongly recommend insurance that covers cancellation.

Bespoke retreats, facilitator mentorship and photography commissions are quoted individually. Refund and cancellation terms for these are set in the written agreement we send before you book.

Email hello@elementa.au with your name, the offering, and the date of your booking. We aim to reply within 2 business days.

Nothing in this policy limits any rights you have under the Australian Consumer Law that cannot be excluded.

Thank you for understanding. These boundaries let us hold every retreat and circle with the care they deserve.